geta7 Terms and Conditions

These terms and conditions ("Agreement") form a legally binding agreement between geta7 ("Platform", "we", "us") and you ("user", "player", "you"). By using the geta7 website, mobile site and any related services, you will be considered to have fully accepted all of these terms. If you do not agree with any of these terms, please refrain from using our platform.

1.1 Key Terms

• "Platform" — The geta7 website, mobile site and all related digital services.
• "Account" — A personal user profile registered on the platform.
• "Betting" — Any casino game, sports bet or other wagering activity conducted for money.
• "Bonus" — Additional funds or benefits provided as a promotional offer, subject to specific conditions.
• "Wagering Requirement" — The number of times the bonus funds must be wagered before they can be withdrawn.
• "KYC" (Know Your Customer) — The identity verification process.

1.2 Scope of Application

These terms and conditions apply to all geta7 services, including: online casino, live casino, slot games, sports betting (including cricket, football and snooker), fishing games, bingo and all other gaming products. The privacy policy and responsible gaming policy are also an integral part of this agreement.

2.1 Eligibility Requirements for Registration

To open and use an account on geta7, all of the following conditions must be met:

• You must be at least 21 years of age.
• You must operate the account in your own name, for yourself and for personal purposes.
• All information provided at the time of registration must be completely truthful, accurate and up to date.
• A new account cannot be opened if a geta7 account is already registered in your name.
• You are using this service voluntarily and knowingly.

2.2 One Person, One Account Policy

Each individual may operate only one account. If the same person operates multiple accounts — using the same name, identity document, bank account, IP address or device — geta7 reserves the right to immediately suspend or close all such accounts and confiscate all deposited funds.

2.3 Identity Verification (KYC)

In the interest of security and fraud prevention, geta7 may request one or more of the following documents at any time — particularly before large withdrawals:

• A clear photo of a National ID (NID) or passport.
• Proof of residence (a utility bill or bank statement issued within the last three months).
• Proof of ownership of the payment method (for example, matching an NID with a bKash or Nagad number).

geta7 reserves the right to place withdrawals on hold until KYC verification is complete.

3.1 Deposit Terms

• Minimum deposit amount: ৳500 (for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket and direct bank transfer.
• The name used when making a payment must match the name registered on the account.
• Deposits made through a third party or on behalf of another person are not permitted.
• All transactions are conducted in Bangladeshi Taka (BDT / ৳).

3.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 30 minutes to 3 hours.
• Withdrawals may only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals via bKash, Nagad or Rocket are processed at the fastest speed.

3.3 Payment Summary

4.1 Welcome Bonus Terms

The geta7 welcome bonus is a 120% bonus on the first deposit, up to ৳5,000. The following terms apply to receiving and withdrawing this bonus:

• A minimum deposit of ৳500 is required to activate the bonus.
• The bonus has a wagering requirement of 25x — meaning you must wager 25 times the bonus amount.
• Bonus funds cannot be withdrawn before the wagering requirement is met.
• The bonus applies to first-time depositors only and can be received once per eligible account.
• The bonus is valid for 30 days from the date it is issued.

4.2 General Bonus Policy

• Using any promotional bonus for fraudulent activity is prohibited.
• If multiple accounts claim a bonus from the same device, IP address or household, all bonuses will be cancelled.
• geta7 reserves the right to modify, suspend or cancel the terms of any bonus at any time.
• Betting in specific game categories may be required to complete the wagering for a bonus — details will be stated on each offer's page.
• A maximum withdrawal limit on winnings from a bonus may apply for certain promotions.

4.3 VIP Program Terms

The geta7 VIP program has three tiers:

• Bronze — Weekly cashback of up to 0.4%, special offers and priority support.
• Silver — Weekly cashback of up to 0.8%, personalised offers and priority service.
• Gold — Weekly cashback of up to 1.2%, exclusive events and a dedicated account manager.

Advancement to a VIP tier depends on regular and active play. geta7 reserves the right to revise VIP criteria and benefits at any time.

5.1 Prohibited Activities

The following activities are strictly prohibited on the geta7 platform:

• Attempting to influence game outcomes through fraud, hacking, the use of bots or any other improper software.
• Bonus abuse — claiming bonuses using multiple accounts or by providing false information.
• Money laundering or transacting funds of illegal origin on the platform.
• Collaborating with other players to manipulate game outcomes in your favour.
• Deliberately exploiting technical errors in the platform to gain an advantage.
• Operating an account using another person's identity.

5.2 Consequences of Violations

If evidence is found of any of the above prohibited activities, geta7 may take one or more of the following steps:

• Immediately suspend or permanently close the account.
• Cancel all bonuses, cashback and complimentary benefits.
• Confiscate any winnings obtained through fraudulent means.
• Notify law enforcement authorities where necessary.

6.1 Our Commitment

geta7 is fully committed to responsible gaming. We believe that online gaming is a form of entertainment — not a means of earning a living. If any player feels that their gaming habits are getting out of control, we are ready to assist them.

6.2 Self-Exclusion and Limit Setting

• Deposit Limits: You can set daily, weekly or monthly deposit limits at any time.
• Temporary Break: The option to suspend your account for a set period (from 24 hours up to 30 days).
• Permanent Self-Exclusion: You may request to permanently close your account at any time.

To access these options, contact us via live chat or email us at [email protected]. For more details, please read our Responsible Gaming page.

7.1 Ownership

All content on the geta7 platform — logos, designs, graphics, text, software code, game interfaces — is the intellectual property of geta7 or its licensed suppliers. Reproducing, distributing or using any content for commercial purposes without prior written permission is prohibited.

7.2 Game Software

The games available on our platform are supplied by third-party software providers. Games from Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt and other providers are operated under their respective terms and conditions. In the event of a technical error in any game, the records of the relevant game provider will be considered final.

8.1 Service Interruptions

geta7 always strives to ensure uninterrupted service. However, service may be temporarily disrupted for the following reasons:

• Maintenance and upgrade activities.
• Third-party technical issues or network failures.
• Unforeseen natural disasters or other force majeure circumstances.

geta7 will not be liable for any loss arising from the above reasons. However, if a player's balance is affected due to a system error, the matter will be resolved subject to investigation.

8.2 Gaming Losses

Online gaming is a risk-based activity. There is no guarantee of winning or losing in any game. geta7 is not responsible for any personal financial loss incurred by a player. Only play with money you can afford to lose.

9.1 Data Collection and Use

Information provided at the time of your registration — name, email, phone number, payment details — is used solely for account management, identity verification and payment processing. We do not sell your personal information to third parties. For more details, please read our Privacy Policy.

9.2 SSL Encryption and Security

All transactions and personal data on the geta7 platform are protected by SSL encryption technology. Our servers undergo regular security audits. However, complete security on the internet cannot be guaranteed, so please keep your password confidential and notify us immediately if you notice any suspicious activity.

10.1 Policy on Changes to Terms

geta7 reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, a notice will be posted on the platform or registered email addresses will be informed. If you continue to use the platform after any changes, you will be considered to have accepted the updated terms.

10.2 Account Closure Policy

You can close your account at any time by contacting our support team. All available funds can be withdrawn before the account is closed, but any pending bonus funds will be cancelled. geta7 may also close any account without prior notice in case of a rule violation.

10.3 Dispute Resolution

For any dispute or complaint, please contact our support team first. Most issues are generally resolved quickly. If an agreement cannot be reached, the matter will be settled in accordance with the applicable law. This agreement is governed by the laws of the jurisdiction in which the platform operates.

11.1 Contact Support

Contact us for any questions or clarifications regarding these terms and conditions:

• Live Chat: 24/7 in Bengali — log in to the platform and chat directly.
• Email: [email protected]
• Service Hours: Around the clock (BST, UTC+6)

These terms and conditions form the complete legal basis of your relationship with the geta7 platform. By using the platform, you acknowledge that you have read, understood, and fully accepted all of these terms. For users aged 21+ only.